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Return & Refund Policy

At Moosa Nature, we stand behind the quality of our edible dried fruit teas. If you are not completely satisfied with your purchase, we want to make it right.

30-Day Return Window

You have 30 days from the date of delivery to initiate a return or exchange.

What Can Be Returned

  • Unopened products in their original, sealed packaging
  • Damaged or defective items
  • Incorrect orders

How to Start a Return

Email us at [email protected] with your order number and reason. We will review within 1-2 business days and process your refund within 5-7 business days.

Refunds & Exchanges

Refunds are issued to your original payment method. For exchanges, email us and the product must be unopened. No cancellation fees apply for subscriptions.

Need help? Reach out to [email protected] — we will get back to you within 1-2 business days.